Cummins Inc. Parts Professional in Charlotte, North Carolina

Parts Professional


If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.

Extraordinary Technology Requires Extraordinary Technicians!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.

This is an exciting opportunity in Charlotte NC for a Parts Professional. As part of Cummins, we will add to your current skills by providing training, encouragement and growth within a teamwork environment. We invest in your professional growth by providing you with education and training opportunities to keep current on industry standards and products. You will gain valuable knowledge of the diesel engine industry and skills that will last a lifetime.

An Extraordinary Cummins Parts Professional.....

Serve customers that come into our Parts Dept. or over the phone to promote sales of Cummins, Recon, Onan, and or other parts and equipment by promptly and accurately handling customer inquiries and orders.

  • Greet Customers quickly, and professionally .

  • Respond quickly to internal, and external customer parts requests.

  • Set up, and input orders, print pick ticket, and follow up with the customer as required.

  • Research, and locate other products that complement Cummins parts.

  • Sell our products and services; up sell when possible.

  • Verify credit information as needed.

  • Professional handling of phone calls.

  • Drive company vehicle to pick-up and deliver parts as required.

  • Unload company truck as needed or assigned.

  • Receiving, stocking, picking and shipping as needed.

  • Assist with packing and unpacking of parts as required.

  • Operate forklift.

  • Complete supplied training programs as required.

  • Effectively communicate one-on-one and in small groups with employees, customers, managers, vendors and the public.

  • Must keep work area clean, safe and organized.

  • Other duties as assigned.



  • Customer focused.

  • Ability to multi-task and follow tasks through completion.

  • Able to function effectively, and efficiently, without constant supervision.

  • Sales oriented, taking responsibility for parts sales.

  • Knowledge of purchasing, ordering and receiving and stocking.

  • Fork lift certification.


  • High School Diploma or equivalent required.

  • Associates degree or equivalent from two-year college or technical school preferred.

  • Two to four years of diesel parts experience.

  • Experience researching and cataloging of parts.

  • Basic familiarity with automotive parts.

  • Experience in inventory management.

  • Experience with engines, mechanics, and repair services.

Skills and Abilities:

  • Strong interpersonal and customer relations skills.

  • Ability to deliver awesome customer service on a consistent basis.

  • Ability to accurately manage part numbers and other details.

  • Ability to multi-task

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to work withground-breaking products andtechnology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.

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Primary Location United States-North Carolina-Charlotte-US, NC, Charlotte, Cummins Atlantic

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting Jan 4, 2019, 2:43:52 PM

Unposting Date Ongoing

Req ID: 180007SF