Cummins Inc. Parts Professional in Greensboro, North Carolina
Serve customers that come into our Parts Dept. or over the phone to promote sales of Cummins, Recon, Onan, and or other parts and equipment by promptly and accurately handling customer inquiries and orders.
Greet Customers quickly, and professionally
Respond quickly to internal, and external customer parts requests.
Set up, and input orders, print pick ticket, and follow up with the customer as required.
Research, and locate other products that complement Cummins parts.
Sell our products and services; up sell when possible.
Verify credit information as needed
Professional handling of phone calls
Drive company vehicle to pick-up and deliver parts as required
Unload company truck as needed or assigned.
Receiving, stocking, picking and shipping as needed.
Assist with packing and unpacking of parts as required
Complete supplied training programs as required.
Effectively communicate one-on-one and in small groups with employees, customers, managers, vendors and the public.
Must keep work area clean, safe and organized.
Other duties as assigned.
Ability to multi-task and follow tasks through completion.
Able to function effectively, and efficiently, without constant supervision.
Sales oriented, taking responsibility for parts sales.
Knowledge of purchasing, ordering and receiving and stocking.
Fork lift certification.
High School Diploma or equivalent required.
Associates degree or equivalent from two-year college or technical school preferred.
Two to four years of diesel parts experience.
Experience researching and cataloging of parts.
Basic familiarity with automotive parts.
Experience in inventory management.
Experience with engines, mechanics, and repair services.
Skills and Abilities:
Strong interpersonal and customer relations skills.
Ability to deliver awesome customer service on a consistent basis.
Ability to accurately manage part numbers and other details.
Ability to multi-task.
Compensation and Benefits
Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
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Job SUPPLY CHAIN PLANNING
Primary Location United States-North Carolina-Greensboro-US, NC, Greensboro, Cummins Atlantic
Job Type Experienced - Exempt / Office
Recruitment Job Type Office
Job Posting Feb 24, 2019, 11:00:17 PM
Unposting Date Ongoing
Req ID: 190000LP